British National University of Queen Mary

Information Communications Technology:

About Us:

The Information Communications Technology (ICT) department at the British National University of Queen Mary ensures that all computerised systems on campus are properly maintained and run smoothly at optimal operational capacity at all times. The department’s certified technicians are always on hand to provide assistance on ICT related matters at the university.

Services:

File servers, software deployment;
Internet services – mail and internet access;
Bandwidth accounting & control for student labs;
Workshop services – hardware repair, upgrades and software installations; and
Network design and management.

Student Services Department:

Vision:

To be a leading comprehensive student services-oriented department.

Mission:

To effectively and efficiently provide integrated services to students of the university aimed at creating learning environment underpinned by safety, good health and wellness. These services include:
healthcare for students within the university;
sports and recreation;
guidance and counselling;
living and learning facilities;
student governance;
support for students with disabilities.

Divisions:

The student services department has six sub-divisions. These are:

campus health clinic
student housing
guidance and counselling
student governance (societies administration)
office for students with disabilities
student affairs

Marketing and Public Relations Office:

Mission:

To develop marketing and communications strategies in cooperation with appropriate university schools and departments to increase enrollment, fundraising and brand awareness among targeted audiences.

Our Roles:

The office works to bring increased visibility and brand awareness/ recognition to BNUQM as both a leader in higher education throughout the world and as a university dedicated to academic excellence in France region and beyond.
Doing so requires communicating effectively and regularly with the institution’s major stakeholders, including alumni, current and prospective students, parents, employers, faculty and staff, higher education audiences, friends of the university, local, state and regional representatives, media and the community.
Our department promotes the university across a wide range of both local and international media. We offer marketing and public relations services to the university and support various university marketing and communication programmes through advertising, publications, websites management, photography etc.
The office also leads the corporate marketing function and works in partnership with the marketing activities of departments and schools by providing professional advice, guidance, co-ordination and marketing services.
We also study the customers’ needs and wants in a well defined market segment and allocate Marketing effort in relation to the long run objectives of BNUQM in the targeted segments and thereafter develop winning offering for each target segment.
Marketing and PR department provides a professional advisory function to inform the university on student market segmentation and market penetration strategies. We continuously gather and evaluate new products/services, new product/service improvements to meet customer needs.
Through a university-wide public relations effort focused on honest, open and consistent communication, marketing communications and public relations provides the leadership needed to help the university create and maintain mutually beneficial relationships with individuals and organizations vital to the university’s growth and development.
The office also brings public relations perspectives and strategies into university decision-making and planning. It provides leadership, expertise and services that enhance the quality and effectiveness of the university’s communications projects and programs. It protects, reinforces and elevates the university’s reputation and builds public understanding of its distinctive qualities and the value, importance and impact of its work.
We also strive to improve our individual abilities by seeking professional development and researching best practices that help us meet the quickly evolving needs and interests of the community.
The vision of the marketing and public relations office is to support the university’s mission, the enrollment and fundraising goals that are detailed in the university’s strategic plan.

Continuing Education:

Credit for Previous Work: Students who had previously enrolled at the university and who have broken residency for a period of more than one calendar year will be evaluated for completion of their selected degree program under the requirements outlined in the current edition of the academic calendar. Courses completed within seven years of the student’s readmission to the university will be applied towards the completion of the selected degree program. Both the Registrar and a Department Head or School Dean will evaluate courses completed more than seven years prior to the student’s readmission to the University to determine if the courses are applicable to the selected degree program. In some circumstances, the student may be required to repeat a previously completed course where substantive content changes have been made during the student’s break in residency.

Transfer of Credits from BNUQM: Students may transfer credits earned in BNUQM; however, they should understand that each receiving institution would evaluate the suitability of the courses in relationship to its own programs and requirements. The Registrar’s office issues transcripts of academic record on written request by the student, but no transcript can be issued until all financial obligations to the university are met. The first transcript is free, but there is a fee for all subsequent copies of the transcript.

Transfer of Credits to BNUQM: BNUQM gives you the privilege to transfer credits from a recognized university you have been attending in order to complete your degree requirements here. For this reason, if you are a transfer student, you must be in good social and academic standing at any colleges or universities you previously attended. Please note that your transcripts will not be regarded as valid unless the registrars of these institutions send them directly to the Office of the Registrar of BNUQM. Students who have attended other institutions of higher learning must submit complete transcripts of studies, even though no credit was earned. Such credit will not enter GPA calculation but can be counted toward degree requirements.

Withdrawal from the University: Students who wish to withdraw from the university must obtain a Clearance Form from the Registrar’s office. A student should fill in the form and obtain all the signatures on the form as indicated. Withdrawal from the university only becomes effective on submission of the withdrawal from duly filled out.

Adding and Dropping Courses: If you wish to add or drop a course, you must fill out a form from the Registrar’s office, get the approval of the lecturer(s) concerned, and return the form to the Registrar’s office. A fee is charged for any changes in this respect. Courses may be added up to the published “Last day to enter any class”. Courses dropped by this date will not appear on the student’s permanent record. When courses are dropped after this date but before the published “Last day to drop a class with W,” a W (Withdrawn) will be recorded, but no tuition refund can be given. If any course is dropped after this date, an F (Failure) is recorded.

Absences: Students are required to attend all class activities, including lectures, tutorials and practical lessons. Attendance is regarded as a vital aspect of education at BNUQM. Absences are counted from the first day of classes and are classified as excused and unexcused. Excused absences involve reasons of illness, authorized trips, or circumstances beyond the students’ control. Absences for any reason other than those mentioned above are considered unexcused. Class work such as quizzes and tests missed during an excused absence may be made up through arrangements with the instructor(s) involved. Class work missed during an unexcused absence may not be made up. If the student’s number of absences exceeds 25 percent of the total number of contact hours in the semester for a particular class, the student may be advised to drop the course. Consistently coming late to class is not acceptable. Coming to a class late 5 – 10 minutes three times is counted as one absence. Entering a class after 15 minutes or missing 15 minutes or more from a class is considered an absence.

Summer Program:

Summer sessions are optional. However, some schools or departments offer some courses during summer, on the condition that a minimum of five students is enrolled for the course. The summer session is six weeks long and the maximum class load that can be taken during the summer is 12 credit units.

Mode of Instruction: While lectures are considered the primary mode of instruction, the university recognizes that students have different learning styles and need to experience other learning environments. Each lecture class involves at least one other type of learning environment, and credit is awarded on the basis of attendance and performance in either tutorial or practical learning experiences, or both. Tutorial sessions, are semi-structured, in which students are invited to engage in the material of the course through other means, such as discussion, debate, group study, problem solving and projects. Practical lessons often involve hands-on experiences in science or computer laboratories or some other practical setting. Other courses may be entirely practical and have no lecture component, such as industrial attachment or teaching practice. In addition, each degree program requires independent research under the supervision of an individual faculty member as a capstone to the degree.

University Academic Affairs:

Academic Affairs: The university offers a variety of degree, diploma and certificate courses. A student is expected to make intelligent choices from the available academic programs that will lead to a lifetime career. Students coming from non-English speaking countries will be required to write an English placement examination prior to enrolling for their first semester. If the student does not obtain 50% in this test, he/she will be required to attend remedial English classes for one semester.

Semester Sessions: The university operates under a semester system. Each semester runs for 18 weeks subdivided in this way: one week of registration, 15 weeks of instruction, and two weeks for final examination. The value of each course offered is expressed in terms of credit units. One credit unit represents one fifty-minute class period in each of 15 weeks, two hours of tutorial, or two to three hours of practical periods per week for 15 weeks of the semester. The student is expected to spend a minimum of two hours of outside preparation for each class period. Every academic year consists of two regular semesters: first semester from mid-August to mid-December; second semester from early January to early May.

Summer Sessions: Summer sessions are optional. However, some schools or departments offer some courses during summer, on the condition that a minimum of ten students is enrolled for the course. The summer session is six weeks long and the maximum class load that can be taken during the summer is 12 credit units.

Mode of Instruction: While lectures are considered the primary mode of instruction, the university recognizes that students have different learning styles and need to experience other learning environments. Each lecture class involves at least one other type of learning environment, and credit is awarded on the basis of attendance and performance in either tutorial or practical learning experiences, or both. Tutorial sessions, are semi-structured, in which students are invited to engage in the material of the course through other means, such as discussion, debate, group study, problem solving and projects. Practical often involve hands-on experiences in science or computer laboratories or some other practical setting. Other courses may be entirely practical and have no lecture component, such as industrial attachment or teaching practice. In addition, each degree program requires independent research under the supervision of an individual faculty member as a capstone to the degree.

University Relations:

The Department of University Relations is responsible for the advancement and marketing of the university and for communication with the university’s internal and external stakeholders. The division of advancement coordinates the university’s fundraising initiatives and third stream income as well as alumni relations. The alumni office maintains channels of communication with alumni and creates opportunities for alumni to continue playing an active role in BNUQM. The division communication and marketing is responsible for coordinating all institutional internal and external communication and marketing, brand management, advertising, events, exhibitions, media liaison, publications and social media.

Communications and Marketing Division:

About Us:

British National University of Queen Mary is focused on improving and developing communications and marketing initiatives within the university that are in keeping with international standards of a comprehensive university.
The division’s focus is geared towards: enhancing internal communication amongst staff, students and management with an equivalent approach in keeping stakeholders, the global and local communities as well the private, corporate and government sectors informed about the latest developments at and about the university
Being the custodians of the university’s brand and image by protecting, promoting and nurturing both internally and externally
Ensuring maximum exposure of the university’s brand.

Mission and Vision:

Enhance and protect the university’s reputation
Advance and strengthen the British National University of Queen Mary brand
Encourage community engagement and reinforce the university’s relevance to key stakeholders such as current and prospective students, staff, alumni, donors as well as friends to the university.

Objectives:

Develop a proactive public relations and marketing communications programme that will enhance the university’s competitive position regionally, nationally and internationally as a leading comprehensive university providing quality education
Increase awareness about the university’s academic offerings as well as successes of students and staff
Improve the university’s image and reputation
Strengthen and promote the university’s distinctive identity
Build, nurture and sustain positive relationships among local, regional and national media
Position British National University of Queen Mary staff as experts for use in the media as well as public sphere
Enhance internal and external communications with British National University of Queen Mary stakeholders
Improve and nurture a sense of loyalty, commitment and involvement among staff, students and alumni of the university
Promote and increase public awareness about British National University of Queen Mary activities and achievements
Relay important messages to all staff and students at British National University of Queen Mary.

Protective Services Department:

About Us:

The protective services department (PSD) at British National University of Queen Mary was set up to assist the university in executing its mission of ensuring a safe and secure environment that is conductive to teaching and learning.

Mission:

To protect lives, property and reputation and create a campus environment wherein effective teaching, learning, research and community work can take place.

Objectives:

To protect persons on campus through proactive law enforcement and promote safe and secure environment.
To address issues that impede and/or disrupt the orderly operation of the university’s academic efforts.
To protect the university’s property and that of the campus community by initiating police action including (enforcing laws, regulations, staff and student discipline codes as well as arresting offenders where lawful) and the education of the campus community concerning crime prevention methods.
To protect the university’s reputation by initiating action to deter acts or omissions that can, or have the potential to, damage the good name of the university.
To minimise liability and hazards to the university and the campus community.